Manufacturer Warranty

All products sold on www.cerilica.com are included under the original manufacturer's warranty unless otherwise noted on the product page.

We purchase our products directly from the manufacturer, which gives us strong confidence in the authenticity and quality of every item we sell.

However, this direct sourcing relationship does not make us an official authorized dealer within any brand's official dealer network. We are not affiliated with, endorsed by, or officially authorized by the brands we carry, including Craftsman, Husqvarna, Cub Cadet, EGO Power+, Backyard Discovery, Lifetime, Champion, DuroMax, and Bluetti, unless explicitly stated on the applicable product listing

Warranty periods differ by brand and product type. Warranty information can be found in the individual product listing.

Warranty Coverage Includes

Depending on the manufacturer, warranties can cover:

  • Manufacturing defects
  • Defective parts
  • Mechanical or electrical component failures in normal residential service

Warranties do not cover:

  • Damage due to misuse or abuse
  • Improper installation
  • Unauthorized repairs or modifications
  • Normal wear and tear
  • Cosmetic damage after delivery

How to Request Warranty Service

If you encounter a problem with your product:

Please provide:

  • Order number
  • Full name used for purchase
  • Description of the issue
  • Photos or videos (if applicable)

Our support group will contact the manufacturer to submit a warranty claim. Often, the manufacturer will provide warranty service directly rather than a third-party managing it for quicker resolution.

Replacement Parts

Some manufacturers may replace the unit, but some manufacturers only provide parts. In such cases:

  • Parts are sent to the customer directly
  • Installation could be the responsibility of the customer unless titles to vehicles or equipment specify otherwise

Shipping Costs for Warranty Claims

Warranty claim shipping costs will follow manufacturer policy. Some manufacturers cover the shipping cost of defective parts. Some others may ask the customer to pay for return shipping.

Warranty Limitations

  • Unless stated otherwise, Cerilica LLC does not offer separate extended warranties.
  • No change to the terms of manufacturer warranties.
  • All warranty claims are at the discretion of the manufacturer.

Disclaimer

Products are sourced from manufacturers or authorized U.S. distributors. Where applicable, authorization documentation can be provided for verification. All product warranties are provided by the manufacturer. We help customers with the warranty procedures to come up with a solution.

At Cerilica LLC, we bring innovation and performance to every lawn and garden. From powerful mowers to essential outdoor tools, we deliver quality products backed by brands you can trust.

Questions and Contact Information

📍 Address: 5151 Harrison Ave, Butte, MT 59701, USA
✆ Phone: +1 406 476 4777
✉ Email: contact@cerilica.com

🕐 Business Hours
Mon – Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed