Assembly & Installation Policy
Assembly Support
Last Updated: March 2026
We want your experience with Cerilica LLC to be as easy and stress-free as possible, from the moment you place your order until your product is fully set up. Assembly support is available for many of our products β contact us to find out if your item qualifies.
Do You Offer Assembly Services?
Assembly support is available for select items in our store, including gazebos, pergolas, swing sets, riding lawn mowers, generators, and more.
To find out if your product qualifies for assembly support, please contact us after placing your order.
How to Request Assembly
Assembly is not automatically included with your order. After placing your order, simply contact us:
β Email: contact@cerilica.com
π Phone: +1 440 335 0170
Please have your order number ready and specify the item you would like assembled. We will coordinate with you to schedule a convenient time.
What Does Assembly Include?
Where assembly support is available, our service includes:
- Unboxing and inspection of all parts
- Complete assembly following manufacturer instructions
- Verification that all components are properly secured
- Basic functionality check after assembly
- Removal of packaging materials upon request
Do Products Come With Assembly Instructions?
Yes. Every product sold by Cerilica LLC includes clear, step-by-step assembly instructions.
If you prefer to assemble the product yourself, you can follow the provided guide or contact our support team for assistance.
How Long Does Assembly Take?
Assembly time depends on the product:
- Smaller items: approximately 1β2 hours
- Larger structures (gazebos, pergolas, etc.): may take longer
We will provide an estimated timeframe when scheduling your assembly.
Is Assembly Really Free?
For eligible products, assembly support is provided at no additional cost β no hidden fees or labor charges.
Please contact us after placing your order to confirm availability for your specific product.
What If My Product Arrives Damaged?
If any parts are damaged or missing, please contact us before starting assembly:
β Email: contact@cerilica.com
- Include your order number and photos of the issue
- Do not attempt assembly with damaged or missing parts
- We will send replacement parts or resolve the issue promptly at no cost
Safety Notice
For your safety, please follow these guidelines:
- Always follow manufacturer assembly instructions
- Do not modify or alter the product after assembly
- Ensure the assembly surface is stable and level
- Properly anchor large structures according to local building codes
- Keep children away from the assembly area
Contact Us
If you have any questions about assembly support or eligibility, feel free to reach out:
Trade Name: Cerilica LLC
π Address: 174 S Parkmont St, Butte, MT 59701, USA
π Phone: +1 440 335 0170
β Email: contact@cerilica.com
π Business Hours
Monday β Friday: 9:00 AM β 6:00 PM
Saturday: 10:00 AM β 4:00 PM
Sunday: Closed