Last Updated: March 2026
This Shipping Policy explains how Cerilica LLC processes and ships orders across the United States, including shipping costs, processing times, delivery estimates, freight shipping, tracking, and customer support.

We aim to make shipping clear and straightforward. Therefore, please review the information below before placing your order.

Cerilica LLC Shipping Policy

Cerilica LLC ships orders across the United States. In addition, we provide Free Standard Shipping on all orders.

Delivery times depend on the type of product, destination, and shipping method. For example, small and medium-sized products may use standard parcel delivery, while larger products may require a freight carrier.

Shipping Policy for Order Processing

We process orders within 3 business days, Monday through Friday. Therefore, processing time should be considered separately from the estimated transit time.

Processing and Delivery Times

  • Handling Time: 3 business days, Monday through Friday
  • Transit Time: 5–9 business days, Monday through Friday, for small and medium-sized items
  • Order Cut-off Time: 11:00 PM MT (UTC -6)

Once your order leaves our warehouse, the applicable carrier handles transportation to the delivery address. In addition, tracking information will be provided when available.

Shipping Policy for Oversized and Freight Items

Some larger products require delivery through a freight carrier. For example, these products may include sheds, gazebos, riding lawn mowers, generators, and other oversized items.

Freight orders typically arrive within 8–12 business days, depending on your location and the carrier. Once the order ships, we will provide tracking information so you can follow the delivery.

Furthermore, freight deliveries may follow additional procedures because of the size and weight of the products. Therefore, customers ordering large items should also review our Freight Shipping Policy.

Shipping From Our Warehouse

Orders ship directly from our warehouse in Butte, Montana, USA. From there, the applicable shipping or freight carrier transports the order to the customer's delivery address.

However, actual delivery timing can vary depending on the destination, carrier operations, and the type of product ordered.

Shipping to Multiple Addresses

We do not support multiple shipping addresses within a single order. Therefore, if you need products delivered to different destinations, please place a separate order for each shipping address.

This process helps ensure that each order has the correct delivery information and tracking details.

Shipping Policy for Order Tracking

Once your order ships, we will send tracking information by email. However, please allow up to 48 hours for the carrier's tracking system to display updated information.

If your order has not arrived within 15 days, please email us at contact@cerilica.com. Include your name and order number so our team can review the shipment.

Returns and Exchanges

We accept eligible returns within 90 days of delivery for products that meet our return conditions.

If your product arrives damaged, please contact us with your order number and clear photos of the issue. As a result, our team can review the situation and provide the appropriate next steps.

For complete eligibility requirements, return shipping information, damaged-item procedures, and refund details, please review our Refund and Returns Policy.

Shipping Policy and Delivery Questions

If you have questions about shipping before placing an order, please contact us. For example, you can ask about delivery estimates, freight shipping, tracking, or the shipping process for a specific product.

In addition, customers who have already placed an order should include their order number when contacting us. This information helps our team locate the order more quickly.

Contact Cerilica LLC About Our Shipping Policy

If you need additional information about our Shipping Policy, order processing, delivery, freight shipping, or tracking, please contact Cerilica LLC.

Company Name: Cerilica LLC
Address: 5151 Harrison Ave, Butte, MT 59701, USA
Phone: +1 406 476 4777
Email: contact@cerilica.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Finally, you can visit the Cerilica LLC for additional information about our products and customer policies.