Contact Us

Contact Cerilica LLC for help with orders, products, shipping, delivery, returns, warranties, and customer service questions. Our team is available to provide information and support before and after your purchase.

Contact Cerilica LLC Customer Support

Our customer support team is available to assist you with questions about products, existing orders, shipping, delivery, returns, and other purchase-related matters. You can use the contact form above to send us your request.

If your question concerns an existing order, please include your order number and the name or email address used during checkout. Providing these details helps our team locate your order and review your request more efficiently.

Order and Delivery Assistance

For questions about order processing, shipping, tracking, or delivery, please provide as much relevant information as possible. Once an order ships, tracking information is normally sent to the email address provided during checkout. Therefore, we recommend checking your order confirmation and shipping emails before requesting a tracking update.

For more information about processing times, transit times, tracking, and freight delivery, please review our Shipping Policy.

Returns, Refunds and Product Issues

If you receive a damaged, defective, missing, or incorrect item, please describe the issue clearly when contacting our team. Photos or other relevant details may also help us understand the situation and determine the appropriate next step.

If you need assistance with a return or refund, please review our Refund and Returns Policy. It provides additional information about eligible returns, refunds, and the steps to follow when requesting assistance.

Contact Information

Cerilica LLC
Address: 5151 Harrison Ave, Butte, MT 59701, USA
Phone: +1 406 476 4777
Email: contact@cerilica.com

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

How We Can Help

Our team can help with product information, order questions, shipping details, delivery concerns, returns, refunds, and warranty-related requests. Providing clear information about your question helps us understand your request and provide a more relevant response.

For product-related questions, include the product name or model when possible. For order-related questions, include your order number. If your request concerns a damaged product, providing photos and a description of the issue can also be helpful.

Before Contacting Us

Many common questions about shipping, delivery, returns, refunds, payments, warranties, and orders are covered in our customer policies. Reviewing the relevant information before submitting your request may help you find the answer you need more quickly.

You can review our Shipping Policy for shipping and delivery information or our Refund and Returns Policy for information about returns and refunds.

If you still need assistance, please use the contact form above, email us, or call our customer support team. You can also visit the Cerilica to browse our products and additional customer information.