Payment Methods & Secure Checkout
Payment Methods & Secure Checkout
Last updated: September 2026
This page explains how payments work at Cerilica LLC, what we accept, when you're charged, how your payment details are protected, and what to do if something goes wrong.
Accepted Payment Methods
We accept the following payment methods for orders placed on cerilica.com:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
All payment methods listed above are accepted for the full value of your order. We do not accept cash, cheques, wire transfers, cryptocurrency, or payment on delivery.
Currency
All prices displayed on cerilica.com are in United States Dollars (USD) and your card will be charged in USD.
If your card is issued outside the United States, your bank may apply a currency conversion or foreign transaction fee. That fee is set by your bank, not by us, and is not something we receive or control.
When You Are Charged
Your payment is authorised and captured at the time you place your order. You will see the charge on your statement within 1–3 business days, depending on your bank.
You will receive an order confirmation by email immediately after payment. If you do not receive it within a few minutes, check your spam folder and then contact us — a missing confirmation email does not mean your order failed.
What Appears on Your Statement
Charges from Cerilica LLC appear on your card or bank statement as:
CERILICA LLC
If you paid using PayPal, the transaction will appear under Cerilica LLC in your PayPal activity as well as on the funding source you selected.
If you see a charge you do not recognise, contact us before disputing it with your bank. We can identify the order and resolve it far faster than a chargeback process, which typically takes 30–90 days.
Payment Security
Payments on cerilica.com are processed by Stripe and PayPal. Both are PCI DSS Level 1 compliant payment processors — the highest level of certification available in the payment card industry.
Our entire website runs over HTTPS with TLS encryption. Your card details are transmitted directly to the payment processor over an encrypted connection.
When you pay with PayPal, you complete the payment on PayPal's own platform under PayPal's terms and buyer protection.
We Do Not Store Your Card Details
Cerilica LLC does not see, handle, or store your full card number, expiry date, or security code (CVV) at any point.
Card details are entered into fields hosted by Stripe, or on PayPal's own platform, and are never transmitted to or stored on our servers. What we receive is confirmation that a payment succeeded, along with the last four digits and card type for our records.
This means that even in the event of a security incident affecting our website, your card details are not at risk from us.
Sales Tax
Applicable U.S. state and local sales tax is calculated at checkout based on your shipping address and is shown as a separate line before you confirm your order.
The total displayed on the final checkout screen is the total you will be charged. We do not add handling fees, processing fees, or surcharges after checkout.
Declined or Failed Payments
If your payment is declined, your order is not placed and no funds are taken.
Common reasons a payment is declined:
- Insufficient available balance or credit limit
- Billing address entered does not match the address your bank has on file
- Your bank's fraud system has flagged the transaction
- The card has expired or has been blocked for online use
- Daily or per-transaction limits set by your bank
We do not receive the specific reason for a decline — your bank does not share it with us. If your card is declined more than once, contact your bank or try a different payment method.
You may see a temporary authorisation hold on your account after a declined attempt. This is not a charge and is released by your bank automatically, usually within 3–7 business days.
Order Verification
For your protection and ours, some orders are reviewed before they are shipped. This is more common with high-value items and with orders where the billing and shipping addresses differ.
If your order is selected for review, we may contact you by email or phone to confirm a detail. We will never ask you for your full card number, your CVV, your online banking password, or a one-time code sent to you by your bank. Any message asking for those is not from us.
If we cannot verify an order, we will cancel it and refund the payment in full. We will always tell you if we do this.
Refunds
Approved refunds are issued to the original payment method used for the order. Card payments are refunded to the card used; PayPal payments are refunded to the PayPal account used. We cannot refund to a different card, a different account, or as store credit unless you specifically request it and we agree in writing.
Once we issue a refund, the funds typically appear within 5–10 business days depending on your bank or card issuer. The timing after we release the refund is controlled by your bank or PayPal, not by us.
For the circumstances in which a refund is available, see our Refund & Returns Policy.
Pricing Accuracy
We take care to display prices accurately. In the rare event that a product is listed at an obviously incorrect price due to a technical or human error, we will contact you before processing the order and give you the choice to proceed at the correct price or cancel for a full refund. We will not charge you a higher price than the one you agreed to at checkout without your consent.
Changes to This Page
We may update this page to reflect changes in the payment methods we accept or in the way payments are processed. The date at the top shows when it was last revised.
Contact Us
Questions about a payment, a charge you don't recognise, or a refund:
Company name: Cerilica LLC
Business address: 5151 Harrison Ave, Butte, MT 59701, USA
Email: contact@cerilica.com
Phone: +1 406 476 4777
Support hours
Monday – Friday: 9:00 AM – 6:00 PM (MT)
Saturday: 10:00 AM – 4:00 PM (MT)
Sunday: Closed